Contact Us
Contact Us
At BulbBoss, we're here to help with anything you need — product questions, order support, customization requests, or partnership inquiries.
Customer Support
For all general questions, order issues, or support requests, please contact us at:
Email: support@bulbboss.com
Business / Partnership Inquiries
For wholesale, supply-chain, or long-term collaboration inquiries, please reach out via email.
We usually respond within 24 hours.
Our Locations
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Operations:
515 Xue Fu Jie, 515,Jianggan District,Hangzhou, China
(Order processing, logistics coordination, customer service)
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Research & Development: London, United Kingdom
(Product design, lighting engineering, brand development)
Registered Address
71–75 SHELTON ST, COVENT GARDEN, LONDON WC2H 9JQ, UNITED KINGDOM
(Registered office — Not a return address)
Response Time
Our support team typically replies within 24–48 hours on business days.
Return & Order Tracking
- To request a return or refund, please visit: Refund Policy
- To track your order, visit: Order Tracking Page