Shipping policy

Shipping Policy

1. Order Processing and Shipping Time

  • Order Processing Time: All orders are processed within 3–10 business days (Monday–Friday, excluding holidays).
  • Orders placed after 4:00 AM London Time are processed on the next business day.
  • Shipping Time: Delivery time varies based on the product and the customer’s location within the United States. The estimated delivery time will be displayed at checkout.
  • Faster Shipping: If you require faster delivery within 6–9 business days, please contact us at support@bulbboss.com before placing your order.

2. Shipping Fees

  • We offer free shipping on all orders, regardless of order value within the United States.

3. Shipping Methods

  • Shipping methods are determined based on the specific product and delivery location. We use suitable options, including ground and air services, to ensure timely and safe delivery.
  • The shipping method is automatically selected to match the product’s size, weight, and delivery time requirements.

4. Shipping Regions

  • BulbBoss currently ships within the United States only.
  • Orders with non-U.S. shipping addresses,please contact us at support@bulbboss.com to confirm shipping availability.

5. Shipment Confirmation and Order Tracking

  • Once your order has shipped, you will receive a Shipment Confirmation email containing tracking information. Tracking numbers will become active within 48 hours.
  • If your UPS/FedEx tracking does not show updates after creation, this usually reflects the tracking of the final courier. Once the package is scanned by the courier, tracking will become active again.
  • You can also track your order any time via our Order Tracking Page.

6. Customs, Duties, and Taxes

  • For domestic U.S. shipments, import duties are generally not applied.
  • Applicable state and local sales taxes (if any) are calculated and displayed at checkout.
  • BulbBoss is not responsible for any additional fees charged by local authorities or carriers in special circumstances.

7. Damages

  • If you receive a damaged order, please contact us as soon as possible at support@bulbboss.com.
  • Please save all packaging materials and damaged goods before filing a claim, as we may require photos of both the packaging and the product to ensure a smooth resolution.

8. Returns Policy

9. Contact Information

For any questions or concerns regarding your shipment, please contact us: